Management

TND204.00

52 Weeks Access Course

+ A Bonus Course: Management Planning, Innovation and creativity tools

Describe the interdependence of an organization’s areas (human resources, engineering, sales, marketing, finance, research and development, purchasing, information technology, logistics, production, and service) and how those dependencies and relationships influence processes and outputs.
Describe typical roles, responsibilities, and competencies of people in leadership positions and how those attributes influence an organization’s direction and purpose.
Use various change management strategies to overcome organizational roadblocks and achieve desired change levels, and review outcomes for effectiveness.
Define and describe factors that contribute to an organization’s culture.
Develop and implement techniques that motivate employees and sustain their enthusiasm.
Select, interpret, and evaluate output from these Basic management and planning tools: Affinity diagrams, tree diagrams, process decision program charts (PDPCs), matrix diagrams, prioritization matrices, interrelationship digraphs and activity network diagrams.
Use Innovation and creativity tools, various techniques and exercises for creative decision making and problem-solving including brainstorming, mind mapping, lateral thinking, critical thinking, the 5 whys and Design for Six Sigma (DFSS).